I have three Precision 3510 using the WD15 docking stations.
We are using BitLocker Encryption on these machines.
When the user is prompted to type in the BitLocker Key, they are unable to use the keyboard and mouse. The user has to open the lid on the laptop type in the key on the laptop, then close it again.
Meanwhile, the video is still working correctly.
It's as if it's not recognizing the USBs.
I have run the BIOS update and Firmware update and all the other updates that were needed. Otherwise, it is functioning correctly, it's just at BitLocker.
Any Suggestions?