As we know iDRAC and Lifecycle controller firmware’s normally upgrade in pairs, ie:

iDRAC7 1.50.50 with LC2 1.3.0.
iDRAC7 1.45.45 with LC2 1.1.5
etc etc

The firmware update ordering should normally occur in this order: IDRAC->LC2->BIOS-> etc etc

So interestingly, in the new catalog (739G8, 16^th Dec 2013), I see new versions of LC2 and BIOS, but no iDRAC. Which puts the brakes on my next maint window.

I saw iDRAC 1.50.50 on the web just the other day, but now seems to be removed from the download site.

Does anyone know why? 

Thanks

So trying to install various firmware and BIOS updates on a Server 2012 R610.

Bitlocker is enabled.

Suspend Bitlocker, try to run installs and they still complain that Bitlocker is enabled.

The only work around for this I've seen involves messing around with a Linux DVD! I really don't have the inclination to wander around a bunch of servers with a DVD.

Tried the installs manually and via OME 1.2

So, obvious question, why don't the installers recognise that Bitlocker has been suspended and when will this be fixed?

I'm currently experiencing an issue with a single server in our vSphere 5 farm.

We have about two dozen systems currently under the vCenter Management Plugin and don't really have many issues updating these devices but I have one R610 which refuses to apply updates any longer.

Here's the error...

Dell Hardware Update Task
R610.company.net
Error
Failed sending update file: (R610_BIOS_93WDP_WN32_6.3.0.EXE) to iDRAC - Details iDRAC is currently busy updating the given device, please try later.
R610.company.net
2/14/2013 10:15:53 AM
2/14/2013 10:15:53 AM

I've tried reuploading images for the Lifecycle Management Controller, and the iDRAC firmware but nothing seems to be able to clear this message.

Any help would be greatly appreciated.  

Thanks,

Hello, I'm hoping someone will have some answers for me.  We have 2 - Poweredge R310 servers that just died on us (within a week) our support ended and we have a new R720 on the way.  I ordered 2 motherboards and put one in.  It will power up now (which was the original problem) but now there is no video and the fans are running at maximum.  If I were able to at least get the video to work then I would be able to get more information.

So far I have a new motherboard in place.  I removed all memory except for one stick.  There are no drives plugged in right now.

When the server is plugged in the fans immediately go to max.  The power light (on the power button) blinks slowly.

I appreciate any insight.  

Thanks,

Bob 

Hello, I am experiencing an inconsistent behavior from racadm utility while issuing "createvd" against the shared PERC8.

If I try to get physical disks descriptions, racadm returns the entire list of FQDD of pdisks

> racadm -r 172.24.0.100 -u root -p calvin raid get pdisks
Security Alert: Certificate is invalid - Certificate is not signed by Trusted Third Party
Continuing execution. Use -S option for racadm to stop execution on certificate-related errors.                                                                      

                                                                            
Disk.Bay.3:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.4:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.5:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.6:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.7:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.8:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.10:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.9:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.1:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.0:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.2:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1
Disk.Bay.11:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1

Success

But if I try to issue a createvd sub-command, FQDD are reported as invalid.

Any command that includes a pdkey list

> racadm -r 172.24.0.100 -u root -p calvin raid createvd:RAID.ChassisIntegrated.1-1 -rl r50 -sc 3 -pdkey:Disk.Bay.0:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.1:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.2:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1,Disk.Bay.3:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.4:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.5:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.6:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.6:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.7:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1, Disk.Bay.8:Enclosure.Internal.0-0:RAID.ChassisIntegrated.1-1 -dcp enabled -name:DATASTORE -current

is getting back an error message

STOR009 : Physical disk FQDD did not identify a valid physical disk for the operation. 

Am I missing anything?

As far I can see racadm and createvd syntax is correct.

Thanks.

I have tried several different ways to activate the TPM using CCTK.  I can turn on the TPM using CCTK but it will not activate.  I have tried with and without the password.  I have tried to turn it on, then reboot, then activate, and reboot again and still no luck.  I have cleared the TPM and reset the BIOS to default settings.  Has anybody had any luck automating this process?

The Repositroy Manager starts the download of the 64-bit SUU plug-in but it always halts at 83.4MB of the reported 278MB. Any ideas why?

The plug-in file is SUU64_730.cab

I am running Dell Repository Manager v.1.8.0.89

I have successfully downloaded the 32-bit SUU and ISO plug-ins so it is not a proxy issue

I am doing testing on a VRTX using iDRAC7 and following the document below.

ftp://ftp.dell.com/manuals/Common/integrated-dell-remote-access-cntrllr-7-v1.10.10_White%20Papers1_en-us.pdf

Uploading the Active Directory certiricate into iDRAC7 does not work (Page 13). I get RAC0169: Certificate upload failed: Certificate is not valid.

I am showing the RAC time is not correct and no matter what I set it to in the GUI for time zone, it never changes the time. I am assuming this probably has something to do with why the certificate upload fails. For the life of me I cant get the DRAC time to change.

Ideas?

Brian

I have been updating firmware on a bunch of our T710 and R710 servers recently for the H700 Controller.  I have been noticing now that the DSM SA Data Manager service is no longer starting when the server reboots and when I manually try to start the service, I am getting the following:

Windows could not start the DSM SA Data Manager service on Local Computer.  Error 1067: The process terminated unexpectedly.

When I look at the Windows Event log, I am seeing the following three entries being entered:

Log Name:      Application

Source:        Application Error

Date:          1/7/2014 8:53:45 AM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      00079LPTV01.dcsg.com

Description:

Faulting application name: dsm_sa_datamgr32.exe, version: 5.9.5.696, time stamp: 0x4d39fc39

Faulting module name: dchbas32.dll, version: 7.2.0.3999, time stamp: 0x50602be4

Exception code: 0xc0000005

Fault offset: 0x0001df58

Faulting process id: 0x1a70

Faulting application start time: 0x01cf0bafd732cbf1

Faulting application path: C:\Program Files (x86)\Dell\SysMgt\dataeng\bin\dsm_sa_datamgr32.exe

Faulting module path: C:\Windows\system32\dchbas32.dll

Report Id: 1f793da1-77a3-11e3-b0de-d067e5f99ca8

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-01-07T13:53:45.000000000Z" />

    <EventRecordID>78856198</EventRecordID>

    <Channel>Application</Channel>

    <Computer>00079LPTV01.dcsg.com</Computer>

    <Security />

  </System>

  <EventData>

    <Data>dsm_sa_datamgr32.exe</Data>

    <Data>5.9.5.696</Data>

    <Data>4d39fc39</Data>

    <Data>dchbas32.dll</Data>

    <Data>7.2.0.3999</Data>

    <Data>50602be4</Data>

    <Data>c0000005</Data>

    <Data>0001df58</Data>

    <Data>1a70</Data>

    <Data>01cf0bafd732cbf1</Data>

    <Data>C:\Program Files (x86)\Dell\SysMgt\dataeng\bin\dsm_sa_datamgr32.exe</Data>

    <Data>C:\Windows\system32\dchbas32.dll</Data>

    <Data>1f793da1-77a3-11e3-b0de-d067e5f99ca8</Data>

  </EventData>

</Event>

Entry 2:

Log Name:      Application

Source:        Windows Error Reporting

Date:          1/7/2014 8:53:45 AM

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      00079LPTV01.dcsg.com

Description:

Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: dsm_sa_datamgr32.exe

P2: 5.9.5.696

P3: 4d39fc39

P4: dchbas32.dll

P5: 7.2.0.3999

P6: 50602be4

P7: c0000005

P8: 0001df58

P9:

P10:

Attached files:

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dsm_sa_datamgr32_61b1465496169981f95e8d5a11936a42a56d6074_159d8c28

Analysis symbol:

Rechecking for solution: 0

Report Id: 1f793da1-77a3-11e3-b0de-d067e5f99ca8

Report Status: 4

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-01-07T13:53:45.000000000Z" />

    <EventRecordID>78856199</EventRecordID>

    <Channel>Application</Channel>

    <Computer>00079LPTV01.dcsg.com</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>APPCRASH</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>dsm_sa_datamgr32.exe</Data>

    <Data>5.9.5.696</Data>

    <Data>4d39fc39</Data>

    <Data>dchbas32.dll</Data>

    <Data>7.2.0.3999</Data>

    <Data>50602be4</Data>

    <Data>c0000005</Data>

    <Data>0001df58</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dsm_sa_datamgr32_61b1465496169981f95e8d5a11936a42a56d6074_159d8c28</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>1f793da1-77a3-11e3-b0de-d067e5f99ca8</Data>

    <Data>4</Data>

  </EventData>

</Event>

Entry 3:

Log Name:      Application

Source:        Windows Error Reporting

Date:          1/7/2014 8:53:45 AM

Event ID:      1001

Task Category: None

Level:         Information

Keywords:      Classic

User:          N/A

Computer:      00079LPTV01.dcsg.com

Description:

Fault bucket , type 0

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: dsm_sa_datamgr32.exe

P2: 5.9.5.696

P3: 4d39fc39

P4: dchbas32.dll

P5: 7.2.0.3999

P6: 50602be4

P7: c0000005

P8: 0001df58

P9:

P10:

Attached files:

These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dsm_sa_datamgr32_61b1465496169981f95e8d5a11936a42a56d6074_159d8c28

Analysis symbol:

Rechecking for solution: 0

Report Id: 1f793da1-77a3-11e3-b0de-d067e5f99ca8

Report Status: 0

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2014-01-07T13:53:45.000000000Z" />

    <EventRecordID>78856200</EventRecordID>

    <Channel>Application</Channel>

    <Computer>00079LPTV01.dcsg.com</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>APPCRASH</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>dsm_sa_datamgr32.exe</Data>

    <Data>5.9.5.696</Data>

    <Data>4d39fc39</Data>

    <Data>dchbas32.dll</Data>

    <Data>7.2.0.3999</Data>

    <Data>50602be4</Data>

    <Data>c0000005</Data>

    <Data>0001df58</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_dsm_sa_datamgr32_61b1465496169981f95e8d5a11936a42a56d6074_159d8c28</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>1f793da1-77a3-11e3-b0de-d067e5f99ca8</Data>

    <Data>0</Data>

  </EventData>

</Event>

Most of the systems are running OMSA 6.5 with a few scattered to 6.3 and 6.2.

Any help in getting this service to restart would be appreciated.  Thanks in advance! 

I am installing OM 7.3.0.1 on SELS 11 sp3 64 bit servers. 

Install goes fine and everything starts fine until I install the collection manager, srvadmin-cm-7.3.0-350. 

After I install cm and try to start I get a segmentation fault and core dump.  After some troubleshooting I discovered that /opt/dell/srvadm/sbin/invcol is the culprit.

From the log file:  invcol[6608]: segfault at 0 ip 00000000f726f44d sp 00000000ffe848b8 error 4 in libc-2.11.3.so[f71f7000 +167000]

I've installed OM on several SELS 11 sp2 64 bit with no issues.  OM starts up and runs just fine. 

It appears to me as if there is a slight difference in the glibc-32bit library's, but I don't know what.  SELS 11 sp2 has glibc-32bit-2.11.3-17.31.1 and SELS 11 sp3 has glibc-32bit-2.11.3-17.54.1.  

Any suggestions?

Thanks.

Daryl

MY LAPTOP DELLN5520 FRONT LIGHTS (WIFI ,BATTERY POWER ) ARE NOT BLINKING .ANY ONE TELL ME SOUTION

I am sure I am missing something simple here. I am trying to update the BIOS on my R610 server running Windows 2003 SP2 (i know, please hold your laughter!). I am using the packaged updater R610_BIOS_C6MRW_R283421.EXE, which I thought could just be run via a double-click and away you go! However, it seems to run but then when I reboot and run the installer again, it shows the old BIOS version (2.1.15).

Please tell me I am missing something real simple here!

Thanks all!

I have applied the iDRAC 7 update 1.51.51 to two of my R720's and I can no longer log in to the DRAC using IE. If I use Firefox I can log in. We were running 1.46.45 prior to this update and it worked from IE. Has anyone else seen this issue?

I updated my server last night with the Dell Server Update Utility v.7.4 and now I am looking for the Dell Openmanage System Tools and Documentation v7.4 ISO to do a fresh install of Windows Server 2012 R2. Poweredge T710

On iDRAC7 I can run:

racadm jobqueue view

and that will show me the lifecycle controller jobs.

On iDRAC6 that command is not valid so is there a way to see the queue with a racadm command on iDRAC6? There is noting discussing job or queue or jobqueue in the racaadm command pdf for 6.

Have a Dell R900 with 2 1 GB mirrored SAS drives.  One of the two drives failed so we purchased a new drive, installed it, and started a rebuild.  After several days OpenManage was still showing the status of the new drive as rebuilding with 0% complete.  I was curious so I exported the raid controller log file and it shows that the drive actually completed the rebuild successfully and is in optimal status.  I tried restarting openmanage to see if that would refresh the status but it had no effect.  Has anyone ever seen something like this where incorrect information is persistently displayed?  The rebuild completed 3 days ago but if you look at Openmanage it says nothing has happened.  Is there something that can be done other than restarting openmanage to get it to re-poll the hardware?  I'm pasting the log file showing the rebuild completing below.

01/14/14 0:32:52: EVT#42176-01/14/14 0:32:52: 103=Rebuild progress on PD 01(e0x20/s1) is 95.94%(11314s)^M
01/14/14 0:35:58: EVT#42177-01/14/14 0:35:58: 103=Rebuild progress on PD 01(e0x20/s1) is 96.94%(11500s)^M
01/14/14 0:39:06: EVT#42178-01/14/14 0:39:06: 103=Rebuild progress on PD 01(e0x20/s1) is 97.94%(11688s)^M
01/14/14 0:42:22: EVT#42179-01/14/14 0:42:22: 103=Rebuild progress on PD 01(e0x20/s1) is 98.94%(11884s)^M
01/14/14 0:45:40: EVT#42180-01/14/14 0:45:40: 103=Rebuild progress on PD 01(e0x20/s1) is 99.94%(12082s)^M
01/14/14 0:45:50: EVT#42181-01/14/14 0:45:50: 99=Rebuild complete on VD 00/0^M
01/14/14 0:45:50: EVT#42182-01/14/14 0:45:50: 100=Rebuild complete on PD 01(e0x20/s1)^M
01/14/14 0:45:52: EVT#42183-01/14/14 0:45:52: 114=State change on PD 01(e0x20/s1) from REBUILD(14) to ONLINE(18)^M
01/14/14 0:45:52: EVT#42184-01/14/14 0:45:52: 81=State change on VD 00/0 from DEGRADED(2) to OPTIMAL(3)^M
01/14/14 0:45:52: modify_log_drv_state: oldState: 2 newState: 3 pinned_cache_present: 0 targetId: 0^M
01/14/14 0:45:52: EVT#42185-01/14/14 0:45:52: 249=VD 00/0 is now OPTIMAL^M

I've found no other examples of anyone with the same problem. 

• Upgraded CMC (in fact this problem may have begun after the most recent upgrade to 4.50
• Deleted and rebuilt chassis Group Admin groups

Anyone have any other ideas?

Have a question on updating the iDRAC 6 Express. Current firmware is 1.41 and I want to get it up to the latest. Looking at the various downloads available, all of them between V 1.41 and V 1.8 do not list the PE R710 in the Supported Systems list. Does anyone know if you can make the jump from 1.41 straight to 1.8?

Thanks!

My server: PowerEdge 2800, Windows server 2003, 32 bit.

I've updated every driver possible, even the BIOS. OMS shows embedded slot with "PERC 4e/Di RAID controller".

The OMS install is full, didn't uncheck anything. Storage shows "No storage controllers detected". I've seen lots of advise and fixes for Linux, but nothing official for Windows.

Anybody? Anybody? Anybody?

Thank you in advance.

Quickly identify and resolve performance problems in the Microsoft® Windows® environment — even before they impact users. Spotlight on Windows provides a unique, graphical view of your Windows operating system, plus a real-time flow of data.

http://software.dell.com/products/spotlight-on-windows/

I'm cross posting this solution as we recently updated the license key for this year and it maybe of interest to those of you that are managing Windows Operating Systems (Server or Client).  Love to hear any feedback on this freeware solution.

Thanks,

Tri